
Reservation - Cancellation policy
Please READ and acknowledge before booking
We kindly ask you allow at least:
48Hr-notice for Holidays, Weekends or Travel/Events bookings
24 hour-notice for all other bookings to avoid cancel fees.
** No anonymous bookings will be accepted. Only real names are allowed **
.
CREDIT CARD DEPOSIT SERVES TO SECURE YOUR RESERVATION AND BILLING IN CASE OF NO SHOW
OR LAST-MINUTE CANCELLATION >< IT IS NOT A PRE-PAYMENT FOR SERVICE><
PAYMENT IS COLLECTED AFTER SERVICE. YOUR CARD WILL NOT BE BILLED
Unless:
- * For a NO show/NO call or LATE cancellation (less than 24Hr):
Your CC will be charged 50% (late cancel) OR 100% (no-show) fee for the missed reserved scheduled time.
FULL PREPAYMENT applies:
* For New client booking 90 minutes or more
* For Holidays bookings, Mobile events bookings
Please Note:
■ A no show will automatically redeem your voucher/coupon as used and invalid
■ Cancelling more than 2X for the same appt will automatically forfeit the redemption of any vouchers.
Purchase of any of our products and services Constitutes acceptance of our terms policy and conditions. ▪︎ Plus, any fine prints stated on third party merchants.
To protect yourself, Therapist/Esthetician and our customers * NO service will be performed on:
>> Any skin lesions/flared up conditions until completely healed. Or while undergoing cosmetic or dermatologist care.
>> Or symptoms of illness, Exposed to covid; Or RECENT (less than 2- weeks) fall, surgery or auto accident.
If you are undergoing a treatment, taking certain meds/Px drugs; A Dr's released is required
Review each service's description details + contra-indications before booking and consenting to treatment.
Please ASK if you have any questions or concerns.
- Remember, you session time includes checking in and checking out *** (+/-5min)
- Thank you for your cooperation
- We look forward to meeting you!
With Care & Gratitude- Eseka